Shipping

Thank you for shopping with us! We want to ensure that your order is processed and delivered as quickly and efficiently as possible.

Processing Time: Orders are processed and shipped during business hours on weekdays, excluding holidays.

We ship all European orders with FedEx Express, with delivery typically taking 2 to 5 business days.

For all other countries, we use FedEx International shipping. Delivery usually takes 5 to 8 business days, depending on the destination country and local customs processing.

Please Note: Customs clearance is handled by the destination country's customs authority and is outside of our control. Delivery estimates do not include potential customs processing delays.

While purchasing, we include all additional costs (Tax, Duties, Shipping) so you won't need to pay anything additional upon receiving.

Shipping Confirmation & Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use the tracking number to monitor your shipment's progress. If you have any questions regarding your shipment, please contact FedEx with your tracking number. 

Order Issues & Delays:
If there are any issues with your order, such as a lost or delayed shipment, please contact us as soon as possible so we can assist you. We are not responsible for packages that are delayed or lost during transit but will do our best to support you.

Changes to Your Order:
Once an order is placed and processed, we are unable to modify the shipping address or cancel the order. If you need to make any changes, please contact us on info@alitewear.com as soon as possible, and we will do our best to assist you before the order is shipped.

Lost or Damaged Items:
If your package is lost or damaged during transit, please contact us immediately on info@alitewear.com. We will work with the shipping carrier to resolve the issue.